Customer Feedback: Active Brokers Help

Yue Zhang – Getting the Best Mortgage

At Active Brokers we make sure that every single client gets the insurance and/or mortgage they need. Our responsibility is to go above and beyond to make sure that you get what you’re after quickly and without hassle, from first point of contact with our advisers to the end of the process and our administration team we guide you through the process step by step.

A Happy Customer

We never expected such an amazing response from one of our mortgage clients, Yue Zhang when asked to contribute to “How Active Brokers Help me.” Below you can see the excellent tribute he’s made to educate potential clients like you.

Courtesy of Yue Zhang

Courtesy of Yue Zhang

Mr Zhang said: “I was looking for a 2nd home mortgage, after being turned down by one high recommended broker I found Active Brokers online. During my first contact with Gary I was so impressed with his ‘willing to do’ attitude, he tried to understand what customers need and uses his industry knowledge to help me find the best products and solutions that were suitable for my financial situation. In addition, he provided follow up services to ensure our purchase process was going smoothly. Throughout my process with Active Brokers, Gary kept me in the loop with status updates follow ups on enquiries and he delivered all his promises. His effective communication style is is outstanding… overall Active Brokers provided me with a hassle free, one stop shop superb service from end to end.

I would like to take this opportunity to thank Gary and his team in helping me find a great deal for my mortgage requirement, their support and high service standards are greatly appreciated by my family and I. Best regard, Yue Zhang.”

And he didn’t stop there! Gary was more than pleased with this amazing card and personalised bottle of bubbly.

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Yue Zhang along with all our mortgage and insurance clients, have earned our appreciation for choosing Active Brokers.

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